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Support the deafblind in public transport
Support the deaf-blind in public transport
LAND TRANSPORT (TROLLEY BUS, BUS, TRAMWAY)
ASSISTANT AND DEAF-BLIND SHOULD FOLLOW THE BASIC RULE:
NO HURRY, DESPITE THE LIMIT OF TIME
IF IT IS NECESSARY TO WALK IN THE OPEN SPACE
the deaf-blind and his\her assistant are recommended to choose the most safe clothes and shoes (clothes should be simple and streamlined, without needless straps, wide slip pockets. Shoes should be low-heeled with a solid, stable sole).
ENTERING LAND TRANSPORT
(bus, trolleybus or tramway) assistant enters first. Putting the deaf-blind’s right hand on the handrail, he\she shows by gesture where the first step is. If the deaf-blind lifts his\her foot too low, assistant shows by gesture that it is necessary to raise the foot higher and put it on the step. One cannot drag the deaf-blind by hands, it is necessary to give him an opportunity to enter the salon by himself.
EXITING PUBLIC TRANSPORT
it is desirable to hand the deaf-blind to the special seat for disabled people, having asked him about it preliminary. If there are no vacant seats, and it is difficult for the deaf-blind to stand, politely ask the passengers to give place to a disabled person.
EXITING FROM PUBLIC TRANSPORT
assistant walks out first and helps deaf-blind to go down, putting his hand on the handrail and warning by gesture about the last step.
UNDERGROUND TRANSPORT (METRO)
UNDERGROUND TRANSPORT (METRO) VISITING UNDERGROUND TRANSPORT
(metro) assistant should open the door when entering or leaving and hold it to make a way for the deaf-blind.
PASSING THROUGH PAY-GATE
assistant helps deaf-blind to put the transport card to the right place and passes him forward. If the deaf-blind asks you, put the card yourself and pass him through the pay-gate.
ON ESCALATOR
assistant and the deaf-blind, as far as possible, should get up together. Assistant puts the deaf-blind's right hand on the handrail. In order to move safely on the escalator, assistant stands one step in front of the deaf-blind person.
DON'T TALK AT THIS TIME
Let the deaf-blind control the balance and hold the handrails hard. Stepping from the escalator, as soon as the ladder begins to straighten out, take your supervisee’s hand and safely step on a flat floor surface. The deaf-blind will orient when it is necessary to make a bigger step by your movement.
WAITING FOR METROPOLITAN TRAIN, ASSISTANT AND DEAF-BLIND STAND ON A PLATFORM BEHIND THE RESTRICTIVE LINE
ENTERING METRO COACH
assistant tries to put deaf-blind's hand on the door to let him get oriented and enter the car on his own. If possible, they enter the coach simultaneously without losing the tactile contact: the deaf-blind holds on to his\her assistant.
INSIDE THE METRO COACH
assistant offers to deaf-blind to take a vacant seat or asks passengers to give a place to disabled person. In case of deaf-blind's refusal, the assistant should put his hand on the handrail alongside the seats and support him\her when necessary.
SOCIAL TAXI
USING SOCIAL TAXI
assistant should bring deaf-blind person to the car, open the door, put his hand on a seat. At the moment of seating it is desirable to protect he deaf-blind's head from hitting it on the edge of passenger compartment.
DISABLED PERSON GETS INTO SOCIAL TAXI FIRST, THEN ASSISTANT FOLLOWS HIM.
ASSISTANT EXITS FROM SOCIAL TAXI FIRST AND HELPS DEAF-BLIND.
AT THE END OF THE TRIP.
The deaf-blind, on his own or with the help of assistant, squares accounts with a driver, using standard-issue talons.
RAILWAY TRANSPORT
Recommendations for support deaf-blind in railway transport
ASSISTANT SHOULD BE EXTREMELY CAREFUL, ACCOMPANYING DEAF-BLIND ON A RAILWAY TRANSPORT
ENTERING OR EXITING FROM THE ELECTRIFIED TRAIN OR TRAIN
assistant should make sure that deaf-blind, especially without any sense of vision, didn’t get his leg between the platform and the step of the carriage entrance. For this assistant puts deaf-blind's hand on the handrail, if any, or on the rubber edge of sliding automatic door, allowing him\her by his\her own to define the distance between the platform edge and the carriage step. The deaf-blind with the help of his\her tactile sense should feel by foot the platform edge which is usually somehow separated from the central part of the platform.
ASSISTANT AND DEAF-BLIND ENTER THE CARRIAGE SIMULTANEOUSLY
INSIDE THE CARRIAGE ASSISTANT HELPS DEAF-BLIND ACCORDING TO BASIC RECOMMENDATIONS
EXITING FROM THE TRAIN
assistant goes out first takes the deaf-blind by one hand and puts his\her other hand on the handrail or door. The deaf-blind focused on the assistant who is standing on the platform makes a wide step to the platform.
IN LONG-DISTANCE TRAINS
first it is necessary to bring the luggage to the carriage, having warned the deaf-blind and leaving him\her in a safe place on the platform. Then accompany the deaf-blind to the train carriage, following all above mentioned recommendations.
IN CASE OF LANDING NOT AT TERMINAL STATIONS
first of all, take out the luggage to the platform and then help deaf-blind to leave the carriage. It’s preferable to agree in advance that someone meets you on the platform.
AIR TRANSPORT
ON THE AIR TRANSPORT IT IS NECESSARY TO USE THE BASIC ASSISTANCE RECOMMENDATIONS
BUYING TICKET
It’s necessary to inform the air carrier about a passenger's disability
AT THE MOMENT OF TICKET REGISTRATION
assistant informs about disabled passenger
ENTERING OR EXITING AIRCRAFT BOARDо
assistant walks over the airstairs first and uses the main recommendations during the stair climbing.
ON BOARD
assistant gives all the information (about the rules of conduct, flight safety, food, etc.) which is broadcasted to passengers to the deaf-blind in an intelligible form.

© Deaf-blind support foundation "Con-nection"
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Предоставляя свои персональные данные, выражаю свое согласие на их обработку, а также подтверждаю ознакомление с условиями
Политики БФ "Фонд поддержки слепоглухих" в области обработки и обеспечения безопасности персональных данных
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