Accompanying the deaf-blind in the open and closed space
Accompanying the deaf-blind in the open and closed space
If you accompany deaf-blind person into institutions – drugstore, polyclinic, shopping centers, bank, social welfare agencies, museums, theatres, restaurants etc. besides above mentioned rules there are more recommendations.
ACCOMPANY DEAF-BLIND PERSON IN SUCH A WAY
that it is convenient to regulate direction of his\her movements in overcrowded places to pass over people
stand a bit sideward and enter the elevator first leading deaf-blind by hand. If necessary press the button Stop so that doors of elevator do not press him\her. Exiting from elevator pass deaf-blind ahead of you then exit yourself
IF THERE IS A NEED FOR LONG WAITING
in a line (visiting a doctor, in social welfare agencies or bank) offer deaf-blind to take a sit consider his\her wish. Lead him\her to the chair, put his\her hand on the seat or seat back and by sign show to sit down (for example, clap on the seat by hand or turn a person with his\her back to the seat and softly press his\her shoulder several times)
IF YOU NEED TO GO AWAY
to fulfill deaf-blind person order (put a stamp on a recipe, buy medicine or do something with documents), try to find a seat for him\her in the corridor and explain where you are going.
PROVDING DEAF-BLIND WITH DOCUMENTS
(recipe, bank statement of account, reference etc.) it’s necessary to give it to his\her hands. Don’t be afraid to use word “look”, don’t get surprised if he\she says “I’ve seen it”.
for deaf-blind person is necessary to translate in detail, excluding retelling or your own interpretation of the document
ENTERING OR EXITINGAN INSTITUTION
assistant opens the door and shows to the deaf-blind, putting his\her hand on the door handle, so that he\she orient. Or you can let deaf-blind to open the door himself\herself, putting his\her hand on the door handle. Assistant exits first.
ATTENDING SHOPPING MALLS (stores)
it’s necessary to provide deaf-blind person with information about the goods he\she is interested in. Place the goods into his\her hands so that he\she can examine it on his\her own and make a decision. Helping try to create such conditions that deaf-blind person doesn’t have to hurry, can choose necessary thing (coat, suit etc.), try it on. Ask shop-assistant for advice.
PASSING THROUGH CASH REGISTER
it’s necessary to provide deaf-blind with an opportunity to pay himself\herself. Assistant shouldn’t pass money to the cashier and get the change. It can be done only if deaf-blind person asks for it. You should inform deaf-blind person what banknotes he\she received and what amount of money he\she got. Give money to his\her hands and say in what order banknotes lie.
IF DEAF-BLIND PERSON HAS RESIDUAL VISION
that allows him\her to see price labels and goods, assistant helps him\her to orient in the shopping hall and find necessary goods range
ACCOMPANYING DEAF-BLIND TO MUSEUM
assistant should provide information about exhibition beforehand. In order to make this experience positive and motivate deaf-blind person for further examination of museum exhibitions it’s necessary to gather proper information about cultural institutions which provide adaptive programs for people with such disability.
AT CULTURAL MASS EVENTS
For example, in the theatres, at concerts, assistant should familiarize deaf-blind person with the event program beforehand. If deaf-blind person has residual hearing assistant can make comments by voice during the performance on stage. Otherwise information should be passed to the deaf-blind by communication means accessible to him\her.
IN THE INSITUTIONS OF PUBLIC CATERING
(coffee-shops, restaurants etc.) assistant passes information about the menu and prices so that deaf-blind person can choose on his\her own. Assistant describes deaf-blind person a dish in front of him\her and placement of food on it. Takes deaf-blind’s hand and shows where flatware is, glasses, plates etc.
DO NOT OFFER
deaf-blind person a spoon when a fork is needed. Don’t put flatware into his\her hands or place them into his\her plate. He\she can find them and use independently. Informing about dish composition use the clock scheme which deaf-blind people know: 9 – meat, 12 – potato, 6 – beans, 3 – cucumbers etc.
IF THERE IS A BIG PIECE OF MEAT
on a plate, ask deaf-blind person if he\she wants you to cut it. If he\she says yes, cut it into small pieces like ones you’d make for yourself.
RECOMMENDATIONS FOR ACCOMPANIMENT OF DEAF-BLIND PEOPLE IN OPEN SPACES (UNDER THE METROPOLIS CONDITIONS)
of the outside world, the assistant should use words “on the right”, “on the left”, “in front”, etc. The word “there” does not mean anything to a deaf-blind person.
CROSSING A STREET
through the crosswalk, the assistant with gesture informs the deaf-blind about it.
IN CASE OF OBSTACLES ON THE PATH
assistant stops and with gesture warns the deaf-blind person about it. Using the cane, the assistant shows to the deaf-blind the width of the obstacle, overcomes it himself, and then, holding out a hand to his supervisee, helps him.
studies safe paths according to the routes necessary for the deaf-blind. Then, together with the deaf-blind, he follows this route, giving him\her the information about landmarks they meet, obstacles and other peculiarities of the way.
ACCOMPANYING THE DEAF-BLIND THROUGH THE PINCH POINT
assistant removes his\her right hand back and the deaf-blind stretches out his\her left hand, they pass the pinch point as “single file”. It is possible to offer deaf-blind person to put his\her hand on the assistant’s shoulder. The assistant leads the way and the deaf-blind follows him step for step.
GOING DOWNSTAIRS (UPSTAIRS)
in the subway, assistant must shake the elbow several times or pin the deaf-blind’s hand, lying in his\her one, to him\her and sit down slightly, showing a downward movement (or showing some upward movement with his palm). If there are banisters assistant must place free right hand of the deaf-blind on them. On the last step it’s possible to press once the deaf-blind’s elbow without any knee bends – a sign that the descent (ascent) is finished.
MOVING THOUGH THE OPEN SPACE
assistant can meet with necessity of changing places with the deaf-blind. For this purpose assistant must move the deaf-blind to the left line, take his\her right hand under his\her left and continue the way as long as it is necessary.
IF THE DEAF-BLIND IS TALLER THAN HIS\HER ASSISTANT
He\she is allowed to take the assistant by the arm above the elbow or clasp fingers on the back of his\her elbow (so that the thumb is on the outside of the arm above the elbow, and other fingers – on the inside, in the armpit).
IF THE DEAF-BLIND IS SHORTER
assistant needs to lower the arm down so that it is comfortable to hold. Sometimes, for convenience, assistant can slightly clasp the deaf-blind palms with his\her hand and gently hold not too squeezed.